Database Support

If you are seeking for continuous support and having LOGICAIT expertise continuously on your side, we offer Continuous Database Support.


This model includes all services under Consultancy and Assessment list and more: Besides identifying the root cause analysis, we are at your disposal to implement them for no extra costs for effective environment maintenance and to ensure best practices are in place.


It’s our understanding:

• Better than resolving issues quickly is avoiding them to happen.

• Implement correctly is more important than documenting.

• Better than supporting tickets is anticipating problems and improving relations.


Our commitment is to support your need with excellence, offer the best solutions and ensure your IT environments can provide the best possible it can with performance, security, and high availability for your business.

Among the most frequent activities under this model:

• Assessment and Support to Development Cycle, Applications and SQL Modeling

• Support to changes on Databases, Applications and Infrastructure

• Root Cause Analysis and Support over IT Platform Incidents

• 24x7x365 Support to IT Platform Incidents

• Periodical Assessment over Databases and Application

• IT Platform High Availability Assessment and Review

• Infrastructure and Database Performance Assessment and Capacity Planning

• Proactive IT Platform Component Review and Assessment

• Disaster Recovery Planning and Assessment for IT Platform

• IT Platform Patching Policy Assessment and Review

• IT Platform Migration Assessment and Planning to Private or Public Clouds

• Migration and Upgrade of IT Platform

• Automation and Operational Efficiency Improvement